Kockney Koi Terms of Service
These Terms of Service govern your use of the website located at https://kockneykoi.co.uk/ and any related services provided by Kockney Koi.
By accessing https://kockneykoi.co.uk/, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Kockney Koi.
We, Kockney Koi, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on February 27, 2025.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
remove any copyright or other proprietary notations from any materials and software on this website;
transfer the materials to another person or “mirror” the materials on any other server;
knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Kockney Koi provides;
use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;
use this website in conjunction with sending unauthorised advertising or spam;
harvest, collect, or gather user data without the user’s consent; or
use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
No Online Checkout or Payment
We do not offer any direct checkout, payment processing, or e-commerce functions on this website. All orders and payments are handled offline via telephone, email, or other agreed methods. By using this site, you acknowledge that any product listings or descriptions are for informational purposes only and do not constitute a contractual offer to purchase.
Business-to-Business Focus
This website is intended primarily for businesses and professionals within the aquatic and plumbing trades. If you are a consumer, you understand that the products and services offered by Kockney Koi are generally not directed to retail customers. For any consumer inquiries, please contact us directly using the details on our website.
Age/Minor Restrictions
This website is intended for individuals who are at least 18 years old or the age of majority in their jurisdiction, whichever is greater. By using our website, you represent and warrant that you meet this age requirement. If you do not meet this age requirement, you must immediately discontinue use of our website.
User Submissions
Certain features on our website (such as wishlist requests or contact forms) may allow you to submit information or materials (“User Submissions”). By providing User Submissions, you warrant that the content is accurate, lawful, and does not infringe any third-party rights. You grant Kockney Koi a non-exclusive, worldwide, royalty-free license to use your submissions for the purposes of providing our services and fulfilling your requests. We reserve the right to remove or edit User Submissions at our discretion.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Kockney Koi and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Kockney Koi at any time.
Liability
Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, Kockney Koi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Kockney Koi or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Kockney Koi or an authorised representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Offline Sales, Returns, and Warranties
Because all Kockney Koi sales are conducted offline, any returns, exchanges, or warranties for purchased products are governed by separate terms and conditions communicated during the sale process. These Terms of Service apply only to your use of this website, and do not cover offline transactions. Please contact us directly for details regarding returns, warranties, or other offline sales policies.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Kockney Koi does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Professional/Technical Advice Disclaimer
Any guidelines, instructions, or technical information about aquatic or pond-care topics provided on our website is for general informational purposes only. It does not replace professional advice tailored to your specific needs. Kockney Koi will not be liable for any adverse outcomes resulting from reliance on such information. We encourage you to consult qualified professionals for personalized guidance.
Links
Kockney Koi has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Kockney Koi of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Force Majeure
Kockney Koi shall not be held liable for any failure or delay in performance of any part of these Terms of Service to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, strikes, internet or telecommunication failures, or natural disasters. In such circumstances, our obligations under these Terms of Service will be suspended for the duration of the event.
No Third-Party Rights
These Terms of Service are made solely for the benefit of Kockney Koi and the users of our website. No other person or entity shall have any right to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999 or otherwise, unless expressly stated in these Terms.
No Waiver
No failure or delay by Kockney Koi in exercising any right, power, or remedy under these Terms of Service will operate as a waiver of that right, power, or remedy, nor will any single or partial exercise of any right, power, or remedy preclude its further exercise or the exercise of any other right, power, or remedy.
Entire Agreement
These Terms of Service (together with our Privacy Policy and Cookie Policy) constitute the entire agreement between you and Kockney Koi regarding the use of our website and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter herein.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Privacy and Cookie Policies
Your use of our website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, store, and protect your information. By continuing to use this website, you acknowledge that you have reviewed and agreed to those policies. You can find the full text of our Privacy Policy and Cookie Policy on our website.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.